SHIPPING POLICY
Last Updated: June 2026
Thank you for choosing Ghraam. We are committed to delivering our products safely and efficiently. Please read our shipping policy before placing an order.
1. Order Processing
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Orders are typically processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festivals, promotional campaigns or high order volumes, processing may take slightly longer.
2. Shipping Locations
We currently deliver across selected locations in India. Delivery availability may vary depending on your PIN code.
3. Estimated Delivery Time
Estimated delivery timelines are:
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Delhi NCR: 1–2 business days
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Other Metro Cities: 3–5 business days
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Rest of India: 4–7 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping offers, if available, will be clearly mentioned on the website.
5. Order Tracking
Once your order is shipped, you will receive a confirmation message along with tracking details through email, SMS or WhatsApp (where applicable).
6. Delivery Attempts
Our courier partners may make multiple delivery attempts. If the delivery cannot be completed due to incorrect address, unavailable recipient or other customer-related reasons, additional shipping charges may apply for re-dispatch.
7. Address Accuracy
Please ensure that your shipping address, contact number and PIN code are accurate while placing an order. Ghraam will not be responsible for delays caused by incorrect information provided by the customer.
8. Damaged or Tampered Packages
If you receive a damaged, leaking or tampered package, please do not accept the delivery whenever possible. Contact us immediately with photographs of the package so we can assist you.
9. Delayed Deliveries
While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.
10. Contact Us
For any shipping-related questions, please contact us:
Ghraam
📞 +91 9910570526